Avaya has just released a new suite of applications that are sure to be of interest to the Avaya user community:
Call recording is becoming increasingly important to business today. As technology is changing and working habits become more mobile, call recording and forwarding is truly an indispensable business tool.
Mobile Collaboration Linking your mobile device to your office PBX
Mobile collaboration is different from traditional video conferencing for it utilizes wireless, cellular and broadband technologies enabling effective collaboration independent of location, device or format.
Conference calling (on the fly- up to 128 parties)
Avaya conference phones offer sophisticated, easy-to-use communication solutions for small to large companies. Superior voice quality technology assures clear transmission during meetings, so participants don't miss any of the discussion.
Call Reporting (cradle to grave- great stats for managers)
A keen focus on customer service is critical for growth in today's competitive business climate. To make the most of every customer interaction by consolidating data collection, reporting, and analysis through the call reporting capabilities Avaya technology gives your business an edge in customer interaction and operational performance.
New VoIP phones
Avaya offers a new suite of phones to extend the power of IP telephony over a wireless network. Totally scalable, this new line of IP wireless phones are designed to provide access to productivity enhancing features such as conferencing, corporate directories and many more business-enhancing features.
If you or your clients need information on the latest apps from the leader in IP Telephony, AVAYA, just give TRISTAR a ring. In addition, through the Avaya Partner portal, there is is wealth of customer Case Studies, PDF's, and Support documentation, should you need it. Remember: TRISTAR is here to be of service to you!
AVAYA NEWS RELEASE
Avaya Expands Small & Mid-Size Business Communications Capabilities
Avaya announced the new version of its unified communications (UC) solution for small and mid-sized enterprises (SME), Avaya IP Office 8.1, which adds innovative capabilities to tap the full potential of next-generation collaboration. This includes new mobility, management and security featuresas well as custom-built servicesto help SMEs efficiently and securely take advantage of BYOD ("Bring Your Own Device") environments and advanced mobility.
“Their phone and email response time has been phenomenal and we couldn’t be more appreciative of their top notch service". TITAN Systems Corp.
“…TRI-STAR Telecommunications was most helpful in advising this office on a telephone system that would not only fit our current needs, but allow for future expansion as our business grew. [They] worked closely with our office, as well as the phone company, in the installation of our system and when we added to [the] system.”
- Lucy M. Milanovic Barkacs & Barkacs, LLP