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Home > Products > Call Accounting
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Call Accounting
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Call Accounting software works with any telephone system that provides SMDR (Station Message
Detail Record) information. By using Call Accounting Software, you make valuable use of data
already available to you through your telephone. The software lets you choose from a variety
of specific criteria to customize your reports to the information you need.
If you're wondering what call accounting can do for your business, consider this: for most
businesses, telephone costs are the largest expense after payroll. Twenty-two percent of the average
business' phone calls are non-business related, resulting in lost productivity, lost revenue,
and higher business telephone expense.
Some of the most commonly requested reports include:
- Longest calls by extension
- Most expensive calls by extension
- Most frequently dialed numbers
- General summary reports
- Departamental reports
- Trunk utilization
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For a custom quotation call one of our sales reps at:
(800) 211-6200
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