If you're looking for a powerful tool for growing your small business, you'd be hard pressed to find one better than a hosted PBX (private branch exchange) small business phone system. The seamless business communication technology of PBX is fast becoming the choice of businesses of all sizes that want to project a 'big business' image to their customers. At TRI-STAR Telecommunications, we have business clients that have approached us about implementing hosted PBX or mini-PBX business telephone systems because those systems have remarkable power and flexibility enough to meet the needs of almost any business.
One of the great misconceptions about private branch exchange phone systems is that they are necessarily the be-all and end-all of business telephone systems. Nothing could be further from the truth. A hosted PBX is an interactive computerized system that offers cutting-edge technology that can work with a wide variety of other hardware and software platforms, from Unified Communications solutions such as Esnatech's to VoIP systems of almost any complexity. In fact, many PBX and mini-PBX business telephone systems are VoIP-ready, enabling you to answer, forward, relay, record, and route phone calls over the internet without installation of any new hardware or software. Beyond that functionality, almost all such business phone systems come with a variety of features:
- Inbound caller ID
- Auto attendant with Interactive Voice Recognition
- Call waiting
- SMS voicemail notification
- Voicemail services
- Audio and/or Video conferencing
- Voicemail to email
- Find me/Follow me call forwarding
- Transfer/hold functions
Compared to traditional telephones, a private branch exchange enables a business to have more features, improved productivity, and a more professional image. When combined with Voice over Internet Protocol technology, the power of a PBX business telephone system becomes even more apparent, enabling the users to access the business side of the PBX remotely from anywhere with an internet connection at no cost while still presenting customers who call in with all of the professionalism of a high-quality Interactive Voice Response menu.
That full-service combination of systems allows you to save profound amounts of money by freely routing calls over the Internet while improving work flow with a dedicated and multi-functional voicemail system and avoiding the one great drawback of a pure VoIP system a complete failure to function without Internet (and thus during a power outage.) The PBX/VoIP combination, while it has a bit more of an upfront cost than either solution individually, gives your organization every tool it needs to maximize all aspects of its business phone system.
The specific applications of such a system, of course, will vary widely depending on the precise nature of your business. TRI-STAR Telecommunications is staffed with experts who will help you work out precisely how to build the perfect business phone system for your business needs.
In additional to our unmatched customer support, we also offer the lowest prices, extended warranties, and access to an international network of certified telecom equipment installers and repairers, who will give you the unmatched technical support you need for your new products.
To find the business phone system that's right for you, give us a call today at (800) 211-6200.